Expo

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Summary

The primary function of the Expo is to prepare and serve la Madeleine’s signature food while maintaining high standards of food quality and safety to guarantee guest satisfaction. The Expo is the “problem solver” for the Food Runner. This associate ensures all orders are accurately prepared, garnished, and complete before having the food delivered to guests. Hot food must be served hot, cold food must be served cold, and inferior products must never be served. 100% compliance to food safety standards, recipes, and procedures is essential.

Essential Duties and Responsibilities

• Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
• Must perform multiple tasks while maintaining required standards of operation in daily restaurant activities.
• Must be able to perform duties to ensure guest satisfaction.
• Assembles products from salad, sauté and sandwich stations, completing guest orders for delivery to guests. At times assists or is solely responsible to deliver food to guest tables
• Ensures all items are prepared and garnished according to recipe specifications. Follow the procedure for recipe execution as stated in the la Madeleine Operations Manual.
• Ensure that all foods used in preparation meets la Madeleine specifications for quality, shelf life and brand.
• Keep updated and knowledgeable on all recipe changes. Utilize the most updated recipes as dictated by management.
• Communicate with all positions including management throughout the shift regarding product issues, such as “shortages” and “outs” and product par levels.
• Communicate food items to be prepared by other stations where applicable.
• Complete assigned prep work and stock station according to posted par levels. Set up station with proper utensils and equipment as posted.
• Clean and sanitize workstation, utensils and equipment throughout the day. Always work clean, following la Madeleine Food Handling Procedures.
• Perform assigned daily and weekly cleaning duties as assigned by management.
• Assist other kitchen members with prep work and cleaning responsibilities.
• Perform other duties and responsibilities as requested.

Qualifications Standards

• Must understand written and verbal café safety and security policies and procedures.
• Able to clearly understand, communicate and interact with associate and management teams and guests.
• Stands/works/moves during entire shift with frequent bending and stooping.
• Hazards include but are not limited to broken glass and metal cans, burns, cuts, slipping and tripping.
• Able to work with different types of kitchen equipment: convection ovens, warming drawers, soup kettles, hot plate area, tea brewing machine, and bread slicer.
• Able to read menu items, recipes and handwritten orders.
• Able to hear orders from kitchen, cashiers, managers, and/or guests in the midst of loud background noises.
• Uses hands to prepare food 99% of the time
• Able to pass recipe and food quality tests as required.

Educational Requirements

• High School diploma or GED equivalent preffered.